Effective planning and action-oriented information.

Business Process Management

Today, Business Process Management means different things to different people. Technical people view it as an integrated set of tools to shape and control workflow and systemic process logic.


People that focus solely on business typically approach it as a way for management to define, administer, and optimize people-processes. Business Process Management for Microsoft Dynamics™ AX is designed to satisfy both perspectives.


Microsoft Dynamics™ AX Business Process Management helps decision makers develop effective, realistic, and executable business strategies backed by structured, systematic actions. The module’s planning tools can help you develop and manage long and short-term business processes by enabling:


  • Effective planning and action-oriented information so that making a decision and following through with appropriate action is easier.
  • Flexible action management helps users to identify, distribute, and monitor actions that support your business strategy.
  • Thorough strategic planning lets you communicate and implement your overall business strategy, and make strategic processes a natural part of the workday.
  • Standardize procedures for recurring tasks in accordance with best practice policies to improve efficiency and reduce administration time.
  • Response and tracking facilities make it easy to respond to action outcomes using derived actions, which increases interaction between employees
  • SWOT analyses define and explicitly communicate where your business is now, and where it will be in the future.
  • Create a shared understanding of the organization’s goals.
  • Embed improved processes in daily routines and monitor process execution.
  • Strategic action sequences provide guidance and instruction for people that will perform tasks.
  • Integration with Microsoft Office Outlook allows appointment and task scheduling.

- Microsoft Dynamics AX is a registered trademark of Microsoft Corporation in the United States and/or other countries.