Business professionals benefit from MindKey™ HCM

Business Personas Who Benefit From MindKey™ HCM

 

MindKey™ HCM was designed by HR experts to deliver expert HR to the people who use it.

 

MindKey HCM processes have been developed based on exhaustive research studies, site visits, and most importantly, on direct feedback from customers. Software is only good if it supports the right businesses processes, so we’ve listened carefully to the real world people to find out what their real pains are, what their real wants are, and where we can really help.

 

This learning has helped us create several personas intended to illustrate some of the ways in which organizational roles interact with and benefit from MindKey HCM. Although the personas are fictional, the processes they execute are very real, and you can probably recognize them.

Meet Our Fictitious Personas

Course Administrator Persona

    Course Administrator

  • Builds a comprehensive, searchable course catalogue
  • Plans courses with HR, enters info in the system
  • Manages course providers
  • Monitors course expenditures
  • Structures course request and registration workflows
  • Monitors attendee status

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Employee Persona

    Employee

  • Maintains personal information
  • Engages in discussions and appraisals with her manager
  • Participates in recruitment processes
  • Manages her career path
  • Updates performance and development goals and activities
  • Contributes to her performance appraisals

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Human Resources Developer Persona

    HR Developer

  • Maps organizational competencies
  • Builds competency profiles for employees, business units, and teams
  • Analyzes gaps in competencies, responsibilities, and goals
  • Aligns employee goals with business strategy
  • Surveys employees to learn about intangibles

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HR professionals benefit from MindKey™ HCM

    HR Professional

  • Administers employee information
  • Models the organizational structure
  • Handles employment relations
  • Forms discussion definitions and follow up
  • Helps managers conduct productive employee discussions
  • Generates and presents HR statistics to management

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Manager Persona

    Manager

  • Helps map the competencies needed for his unit and jobs
  • Sets performance and development goals
  • Conducts appraisals and discussions
  • Approves course requests
  • Develops and monitors competency profiles

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Recruiter Persona

Recruiter

  • Routes HR information to the right people
  • Optimizes advertising use and expenditures
  • Books interviews with candidates and review team
  • Handles candidate communications
  • Monitors decisions and activities in the process
  • Performs candidate searches
  • Hires candidates, manages a candidate bank
  • Analyzes recruitment process statistics

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