Tusass professionalizes HR and streamlines recruitment process with MindKey
Tusass is a Greenland provider of telephony and internet, as well as a carrier of parcels and letters. At Tusass we want to create the best customer experiences, while striving to be a strong asset for the benefit of the Greenlandic community. Tusass, with various employee groups, is an established company where all employees have access to MindKey.
In this article Helena Rotvig Kristiansen, HR Director at Tusass, shares her experience with the use of MindKey and how the system has helped Tusass' HR department be upgraded and made even more professional.
Efficient implementation in three months
Before Mindkey, Tusass used an ESDH system where HR administration was a cumbersome and time-consuming task. The need for a better solution was clear – and Mindkey was the natural choice, based on HR Manager Helena Rotvig Kristiansen's previous positive experiences with the system.
Furthermore, since Mindkey is cloud-based and supports system recognition across companies in Greenland, it was the right choice. Implementation was swift: only three months from decision to go-live – a result of an intensive and well-prepared process in close collaboration with Mindkey.
“Mindkey is easy and intuitive to use. Processes have become significantly more efficient in all areas of day-to-day HR administration, document management and recruitment.”
A recruitment process that works
Mindkey is now fully integrated with Tusass' website. Applications and documents are handled in a structured and GDPR-compliant manner, and candidates can upload their own material, which is automatically archived in the system.
"Previously, applications were sent and received in various email inboxes. The recruitment process was not stable, and processes are never stable when they are person-dependent and reside in personal inboxes."
Today, the recruitment process is a closed and traceable loop. Managers can track candidates directly in the system, and once the right candidate is found, HR onboards them directly from Mindkey – without double data entry, as data automatically flows through the built-in integration.
"Mindkey makes a huge difference for us in our daily work. Administrative handling has become easier. We have a simpler case management system than before, and that helps all processes in our HR system. We have two fewer employees in HR, and Mindkey is a significant part of the explanation."
Process Security - IT and GDPR
A structured recruitment process isn't just about efficiency. It's also about security, quality, and brand.
"Mindkey as an HR system provides security, both in terms of IT security and HR processes. The recruitment process in Mindkey ensures that we respond to all candidates, and we can send standard replies via the system, which enhances the quality of applicant management. By not receiving applications in email inboxes, the process also contributes to being GDPR-compliant. It elevates brand quality that we are a company that properly handles all our candidates throughout the recruitment process."
A Partnership That Gets Things Done
For Tusass, Mindkey is not just a system – it's a close partner where proximity and personal relationships are crucial.
"The good collaboration and the fact that Mindkey is cloud-based meant that we had a lightning-fast implementation of the system. Our HR consultants communicate directly with the Mindkey consultant, and there's a very close relationship between them. The proximity and familiarity mean everything. It's the one-to-one relationship that gets things up and running. The relationship is important, and it carries everything through."